Refund Policy

1. General No-Refund Policy

Except where required by law, Bite Chaser fees are non-refundable.

This includes, without limitation:

• subscription fees
• add-on fees
• event-posting fees
• venue-posting fees
• service fees
• other platform charges clearly presented at checkout or billing

2. No Prorated Refunds

Bite Chaser does not provide prorated refunds for partial billing periods, unused time remaining on a subscription, unused features, cancellations made before the end of a billing cycle, or inactive or lightly used accounts.

3. Event Post Credit Instead of Refund

If a paid Bite Chaser event post is not fulfilled through the platform, Bite Chaser will issue one replacement event-post credit instead of a cash refund, subject to reasonable verification.

The replacement event-post credit:

• is applied to the original account
• may be used for a future qualifying event post on Bite Chaser
• is non-cash and non-transferable
• does not create a right to a partial or full refund

4. Conditions for a Replacement Credit

To qualify for a replacement event-post credit:

• the event post must have been properly submitted through Bite Chaser
• the account must be in good standing
• the request must comply with Bite Chaser’s rules and content standards
• Bite Chaser must be able to reasonably verify that the paid event post was not fulfilled through the platform

5. Exclusions

Bite Chaser may deny a replacement event-post credit where the issue results from false, incomplete, misleading, or duplicate event information, user error, account abuse, fraud, payment dispute abuse, Terms violations, or circumstances outside Bite Chaser’s reasonable control.

6. Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute in violation of this policy, Bite Chaser may suspend or terminate account access, revoke credits, or take other reasonable steps to protect the platform.

7. Legally Required Refunds

Nothing in this policy limits any refund rights that cannot be waived under applicable law.